NEW MESSAGE HELP GUIDE
With the New Message button, You can send a message to the customer, driver or dispatcher.
When To Use
Use the New message option when there is a message to send to Dispatch, Driver, or Customer that can not be handled with any of the other options.
Step-by-step guide to use the New Message button
To send a new message to the customer, driver, or dispatch
1. Click the New Message Button
2. Enter the Order Num (GNGE or POS?)
3. Select to whom you want to send the message? Customer, Driver, or Dispatch
4. Type in the message
5. Hit Send Message button and you are done.
1. Click the New Message Button
2. Enter the Order Num (GNGE or POS?)
3. Select to whom you want to send the message? Customer, Driver, or Dispatch
4. Type in the message
5. Hit Send Message button and you are done.